What makes UG Card special?
UG Card gives you direct access to a premium crypto card experience with instant approval and no complications.
Support
FAQ.
Simple answers about getting started, waves, and Premium tiers.
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How do I get started?
Sign up for a free account. Complete verification. You'll get instant access and can start using UG Card right away.
How long does approval take?
Approval is instant. Once you complete verification, you get immediate access to your account and can load funds.
Do I need to hold a balance to level up?
Yes. Premium tiers are unlocked by the balance you keep with UG Card. Tiers cannot be purchased.
What is Premium and how do tiers work?
Premium is a tier system that increases access and benefits as your UG Card balance increases. There is no subscription and no one time upgrade fee.
Is there a virtual card and physical card?
Virtual card access is available immediately upon activation. Physical card availability varies by tier and region.
Where can I use the card?
UG Card is designed for broad merchant acceptance where cards are supported, subject to regional availability and compliance rules.
What regions are supported?
Availability varies by region. You can check regional availability during signup or within your account settings.
Are fees and limits applied?
Fees and limits may apply depending on region, tier, and usage patterns. Details are shown during onboarding or within your account.
What do I need for approval?
Approval is based on internal eligibility checks and capacity. Submitting complete and accurate details ensures smooth verification.
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