Legal

Privacy.

Last updated: January 2025

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Information We Collect

We collect information you provide directly: identity information (name, date of birth, government ID), contact information (email, phone, address), financial information (transaction history, wallet addresses), and device and usage information.

How We Use Your Information

We use your information to provide and maintain our services, process transactions and send related information, verify your identity and prevent fraud, comply with legal and regulatory requirements, and communicate with you about updates.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our services, financial partners for transaction processing, and regulatory authorities as required by law.

Data Security

We implement industry standard security measures including encryption, access controls, and regular security audits to protect your information.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Some information may be retained longer for legal and regulatory compliance.

Your Rights

You have the right to access your personal information, correct inaccurate information, request deletion of your information, opt out of marketing communications, and data portability.

Cookies

We use cookies and similar technologies to improve your experience. See our Cookie Policy for more details.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our services.

Contact Us

For privacy related questions, contact privacy@ugcard.com.